Extra Practice - Business Decision Making - ثاني ثانوي

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 221 Extra Practice Critical Thinking Questions 1. Imagine yourself as a potential member of a team responsible for designing a new package for a popular brand of Arabian dates. Do you think interpersonal skills would be equally important if the team is organized as a face-to-face versus a virtual team? Why or why not? Might different types of interpersonal skills be required for the two types of teams? Be specific. 2. Not all teams are effective, and many can fail to complete their assigned tasks. List some things you think can make a team ineffective. 3. Think about the most cohesive group or team you have been a part of. How did it feel to be part of that team? How much time did you spend with other mem- bers? What was it about that group that made it cohesive? Managing Teams to Support Decisions in Organizations. 221 30/06/2023 14:28

222 7 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 222 Real Life Independent Challenge To be a more effective team member, analyze the groups you belong to and how you participate in them by answering the following questions: 1. Which groups do you belong to? List as many as possible, including groups such as your family, classes, clubs, sports teams, and social organizations. 2. Which group has changed the most over time? Describe the changes. 3. Have any of these groups evolved into a team? If so, describe this process. If not, explain why it has not developed into a team. 4. Which group has influenced you the most? Describe how the you. group influences 30/06/2023 14:28

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 223 Team Challenge One You are working for an interior design company in Dammam. The company spe- cializes in creating contemporary furnishings for business and residential cus- tomers. You are the newest employee and are working as an assistant office manager. The owner of the company wants all the employees to work together as a team. During each weekly staff meeting, he wants to spend some time doing team-building exercises. For your first meeting, the owner has planned a warm-up exercise designed to build common bonds. 1. Working with your group, introduce yourself to each person in the group. 2. Mention one place you've visited recently that you enjoyed. This can be a city, area of your town, building, or somewhere that is some distance away. In a sen- tence or two, explain what you enjoyed about this place. 3. Next, identify a person you admire. This can be someone everyone knows or a personal acquaintance. (For personal acquaintances, use first names only.) Managing Teams to Support Decisions in Organizations. 223 30/06/2023 14:28

224 7 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 224 4. After all of the introductions, mention one thing you have in common with each person in the group. Team Challenge Two This and That: Best Team/Worst Team Think of two teams of which you were a member-the best and the worst in terms of personal satisfaction and team performance. These teams could come from any area in your experience—for example, athletic team, student club, class team, work team, or project team. List here the specific behaviors of the teams that made them the best and the worst for you. Best team behaviors: Worst team behaviors: In class: . Sit in a small group of three to five students. Each student should tell the brief story of his or her best and worst team experiences. After all the stories are heard, one team member writes on a flipchart (or blackboard/whiteboard) two headings-"More of This" and "Less of That". Under "More of This", write team member suggestions for posi- tive behaviors that make for effective teamwork. Under "Less of That", write team member suggestions for negative behaviors that prevent effective teamwork. 30/06/2023 14:28

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 225 After brainstorming items, each group condenses each list to five key behaviors that the group considers most important. After the lists are finalized, students can walk around the classroom and review all lists. Discuss answers to the following questions, either in your group or as a class. 1. What are the most important behaviors for "More of This" and for "Less of That"? 2. What factors influence the presence of "More of This" or "Less of That" behav- iors on a team? 3. What personal changes would you need to make as a team member to demon- strate "More of This"? 4. What personal changes would you need to make as a team member to demon- strate "Less of That"? 5. How might a team leader be able to attain "More of This" on a team and "Less of That"? Managing Teams to Support Decisions in Organizations. 225 30/06/2023 14:28

226 7 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 226 Be the Critic You have been working for a midsized hotel in Riyadh for a few months. The hotel owner has four other locations in other Saudi Arabian cities: Jeddah, Dammam, Medina and Abha. The manager of your hotel, Waleed, has been trying to create an effective team of 20 employees from the four other hotels. So far, the team has met once in person. Figure 7-7 below lists the activities the team performed at the meeting. Analyze these activities, and then create a list of their strengths and weaknesses. FIGURE 7-7 Waleed assigned five people from each hotel to be on the team. He chose people all of the same gender and from the same social background, with similar skill sets, as he believes this will create a better team. Waleed said he would be the team leader. However, he chose all the people on the team from top management positions from the other hotels, to ensure he had the best people on board. Waleed assigned each person to a particular role on the team: Scheduler Assistant to Waleed Special events coordinator Secretary Customer go-between To appear fair, he selected those roles randomly, by picking names out of a hat. Everyone else would be a support person. The first task for the team is to address the top 10 complaints from customers. Waleed said he has an urgent deadline-the task must be complete by next week for a confidential reason that he hasn't shared with the team. 30/06/2023 14:28