Business Decision Making 1-1 Chapter2: Solving the Problem 1: Gathering and Analyzing Data

Gathering and Analyzing Data - Business Decision Making 1-1 - ثاني ثانوي

Chapter1: Identifying and Defining Problems

1: Understanding Problem Solving

2: Analyzing Problems

3: Developing Effective Problem Statements

4: Identifying and Managing Risks

Technology @ Work: Crowdsourcing

Chapter2: Solving the Problem

1: Gathering and Analyzing Data

2: Developing Alternatives

3: Evaluating Options

4: Implementing the Solution

5: Monitoring and Managing the Solution

6: Verifying the Solution

Technology @ Work: Mashups

Chapter3: Thinking Critically

1: Understanding Critical Thinking

2: Overcoming Obstacles to Critical Thinking

3: Becoming a Critical Thinker

Technology @ Work: Electronic Books

Chapter4: Group Decision Making and Problem Solving

1: Understanding Group Dynamics

2: Evolving from a Group to a Team

3: Using Divergent Thinking

4: Using Convergent Thinking

5: Reaching Closure

6: Building Sustainable Agreements

Technology @ Work: Online Scheduling Tools

Chapter5: Decision Support Tools

1: Understanding Decision Support Systems

2: Modeling Decisions Quantitatively

3: Describing Data Objectively

4: Weighing Factors

5: Creating Decision Trees

6: Using Graphics to Display Data

Technology @ Work: Spreadsheet Tools

You Try It

1: Gathering and Analyzing Data

Gathering and Analyzing Data

Define your data needs

Do not overestimate what you know about the problem

Document the data and its sources

Examine existing information first

Rely on people as your most important resource

Consider interrelationships

Documenting your data

Use software tools such

1: Gathering and Analyzing Data

Viewing data in different ways

Types of data to collect

Before you start collecting new information through observations or experiments, you should:

حل Before you start collecting new information through observations or experiments, you should:

What kind of data should you collect to solve a problem of customer dissatisfaction with a product or service?

حل What kind of data should you collect to solve a problem of customer dissatisfaction with a product or service?