Extra Practice - Business Decision Making - ثاني ثانوي

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 277 Extra Practice Critical Thinking Questions 1. "When you click the send button in your e-mail program, assume that your e-mail message has been published." What implications does this statement have when you compose an e-mail mes- sage? 2. Suppose you are writing an e-mail message to a classmate asking them to meet you after school to study for an exam. What kind of language and tone do you use? Does the language and tone change if you are writing to your teacher? To someone you are applying for a job with? To someone in another country? If so, explain how your message changes in each case. 3. What are the characteristics of an open communication climate? Describe the organizational benefits of managers cultivating an open communication climate. Organizational Communication and Decision Making 277 30/06/2023 14:28

278 8 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 278 4. Proposals are different from reports because they persuade readers to take a par- ticular action. Do you think that makes proposals basically unethical? 5. You are part of a group brainstorming to solve a problem for your school. During the brain storming sessions, the group leader who has the most experience takes control and only lists their ideas on the whiteboard for discussion. The group leader then tells everyone what their roles are and sets tasks and deadlines for everybody. How might this affect the trust, openness, and willingness of the group members? 30/06/2023 14:28

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 279 Real Life Independent Challenge 1 After graduating from school, you start working in the marketing department of a small Web-design company. This morning, the director of marketing hands you a letter from a customer who is requesting information about the company's services. The customer's letter is shown below. The director asks you to write a letter in response. FIGURE 8-16: Customer letter 910 2nd Street Dammam January 12, 2022 Director of Marketing Overland Designs 38 5th Street Riyadh Dear Director of Marketing, I am the owner of a sports equipment manufacturing company, and I would like to set up a Web site to attract and service customers. Please let me know the answers to the following questions: • What types of Web site design services do you offer? • Can you provide graphic design services? What types of clients do you have? How can we start to work together? Please also send me any examples of your work or other promotional materials. Sincerely, Sufyan Sufyan President Organizational Communication and Decision Making 279 30/06/2023 14:28

280 8 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 280 The . • . response should contain the following elements: letterhead, address, and current date opening sentence that directly responds to the customer's request letter body that provides the details of the response, which should be positive lists and graphics highlighting techniques that make the letter body easy to read appropriate closing statement, complimentary close, and signature block. The company offers: · . Web design services (page design, programming, and maintenance) Graphic design services (drawings, page layouts, photos) Working with clients that include small start-ups to large corporations Initial consultations where we review and discuss the client's needs. These meetings are complimentary. Real Life Independent Challenge 2 You are preparing to apply for a job after finishing school. Before you apply for a job with a company, learn as much as you can about that firm, including its products or services, competition, corporate philosophy, and background. Create an informal report to your instructor with your findings, and explain why you want to pursue employment with this company or research other employ- ment possibilities. 1. Using your favorite search engine, search for articles in business publications about the best companies to work for in Saudi Arabia. You can also narrow your search to a particular city. 2. Select a company and then research company information on the Web. Be sure to review the following information about the company: . company Web site basic facts about the company, such as location, number of employees, and products or services provided articles about the company type of employment opportunities type of career paths. 30/06/2023 14:28

وزارة التعليم Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 281 3. Write an informal informational report with the following sections: . introduction body section presenting your findings conclusion explaining whether you want to pursue employment with this company. 4. Proofread the report carefully to fix any grammar or formatting errors. Team Challenge After completing school, you started work with a company specializing in infor- mation services. Recently, you have been promoted and you now travel around the country with a small group and help your clients install computers and soft- ware. You and your team have just returned from Riyadh, where you attended a conference on high technology. You and your team need to prepare a conference report, describing your experience and what you learned at the conference. 1. Using your favorite search engine, search for information about a conference in Riyadh that covered a topic in high technology such as wireless communications, networks, or future technology. Note the addresses of the Web sites that provide the most useful information. 2. Meet as a team to discuss your findings. 3. As a team, outline a five-paragraph conference report describing a conference. 4. Individually, write one paragraph of the report. Then assemble the paragraphs into a cohesive report as a group. 5. Submit the report to your instructor as requested. Organizational Communication and Decision Making 281 30/06/2023 14:28

282 8 Chapter رة ا Ministry of Education 2024-1446 Business Decision Making S1 S2 S3.indb 282 Be the Critic Review the poorly written report excerpt shown below. Create a list of the weak- nesses of the report and make specific suggestions for improvement. FIGURE 8-17: Report excerpt March 12, 2022 Date: To: Zainab From: Laila Subject: Introduction Current State of Work from Home Program At your request, I prepared the following report on telecommuting. Recommendations • Allow employees who have worked for the company at least two years to work from home. ⚫ Restrict telecommuting to two days per week. Justifications Telecommuting matches the company goal of flexible work options, such as flexible scheduling. Telecommuting seems to make employees more productive and efficient. This is especially true for salespeople. It also makes managing employees easier. The purpose of this report is to evaluate the Work from Home program. By any criteria, it is quite successful. 30/06/2023 14:28