Understanding problem
Identify yourself as a prolbem solver
Recornize problems
Select an intuitive approach for solving problems
Select a systematic approach for solving problems
Make decisions
No single or simple set of steps solves every type of prob- lem.
problems include dilemmas, para-
What is a problem for an organization?
Defining a problem
Basic problem-solving steps
Problem solving do’s and don’ts
Which of the following should you not do when solving problems?