Identifying and Defining Problems
LEARNING OBJECTIVES Once you have completed this chapter, you should be able to:
Understanding Problem Solving
TABLE 1-1: Problem solving do’s and don’ts
Details
Recognize problems
Select an intuitive approach for solving problems
Intuition: Your knowledge of something without having
Select a systematic approach for solving problems
FIGURE 1-2: Basic problem-solving steps
Make decisions
then apply problem-solving techniques to guide your choices
What is a problem for an organization?
. Which of the following should you not do when solving problems?