Complaints Complaints - Mega goal 1 - أول ثانوي
Term 1
Connect
Unit1: Big Changes
Unit2: Careers
Unit3: What Will Be, Will Be
Unit4: The Art of Advertising
EXPANSION Units 1-4
Term 2
Reconnect
?Unit5: Did You Hurt Yourself
Unit6: Take My Advice
Unit7: You’ve Got Mail
Unit8: Wishful Thinking
EXPANSION Units 5–8
Term 3
Update
Unit9: Complaints, Complaints
Unit10: I Wonder What Happened
Unit11: If It Hadn’t Happened
Unit12: What They Said
EXPANSION Units 9–12
نشاط unit1: Big Changes
نشاط unit2: Careers
نشاط unit3: What Will Be, Will Be
نشاط unit4: The Art of Advertising
نشاط EXPANSION Units 1-4
نشاط unit5: Did You Hurt Yourself
نشاط unit6: Take My Advice
نشاط unit7: You’ve Got Mail
نشاط unit8: Wishful Thinking
نشاط EXPANSION Units 5-8
نشاط unit9: Complaints, Complaints
نشاط unit10: I Wonder What Happened
نشاط unit11: If It Hadn’t Happened
نشاط unit12: What They Said
نشاط EXPANSION Units 9–12
9 Complaints, Complaints وزارة التعليم A Write a sentence to describe each problem. 1. OUT OF SERVICE 4. 3. 6. 5. Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 311 7. 2. Term3 Unit 9 311 30/4/24 2:05 AM
9 Complaints, Complaints B Write the past participle for each verb. 1. break 2. sew 3. damage 4. scratch 5. stain 6. tear 7. repair 8. paint 9. clean 10. fix C What needs to be done? Complete the sentences with need + to be + a past participle. For each past participle, choose a verb from the box. repaint wash sharpen repair That button needs to be sewn 1. That tie 2. The pencils 3. His hair and clothes 4. The grass 5. The wall in my bedroom 6. Her face and hands 7. That car 312 Unit 9 وزارة التعليم 7 Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 312 dry cut dry-clean sew 5 12 6 1 2 3 4 INTERNE 30/4/24 2:05 AM
وزارة التعليم D Salim bought a house. What needs to be done before he can move in? Write two sentences about each photo. 1 repair / roof The roof needs to be repaired. He's going to have the roof repaired. 1. clean kitchen 2. living room / decorate 2 E Look at the picture. Write sentences about what needs to be done. Use the words in the box to make past participles. repair wash do pay eat feed Pozza The dishes need to be done. 1. cabinet door 2. clothes 3. delivery man 4. cat 5. pizza Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 313 Meow 9 Complaints, Complaints books Mouving Unit 9 313 30/4/24 2:05 AM
9 Complaints, Complaints F Write the conversations. Use the words provided. Then ask Why? Use the verb in parentheses to answer the question. get / house / paint (chip) A: We're getting the house painted. B: Why are you getting the house painted? A: The old paint is chipped. A கடடட்டடடட L L L L L L L 1. have/garage door / repair (break) A: B: A: 2. get/sidewalk/fix (crack) A: B: قة A: 3. have/roof/replace (damage) A: B: A: 4. have doorknob / check (break) A: B: A: 5. get/window / fix (break) 314 Unit 9 وزارة التعليم A: B: A: Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 314 30/4/24 2:05 AM
9 Complaints, Complaints G READING Read the article. Are you thinking of buying a used car? It isn't as easy as you might think. There are a few things you should know about and do before you spend any money. When you get to the car dealership, check the label on the car's window and read the price of the car. Check to see if they give you any other information about the car. Was it in an accident? Does it need to be repaired? If something goes wrong during the first six months, will the dealership fix it for you? These are very important questions to consider. You need to look for other things, too. Did the previous owner take care of the car? Check to see how much oil is in the car right now. And most important, take the car for a ride. How does it drive on the city streets? How does it drive on the highway? If you can, have a mechanic look at the car before you buy it. He will be able to tell you if there are any problems that need to be fixed before you buy it. The last thing you need to do is read the contract very carefully before you sign it. If you aren't sure about something it says, ask the salesperson what it means. Make sure you get everything they promise to give you in writing. After you do all these things, you will be ready to buy the car. Oh yes, one last thing, remember to keep copies of everything you sign. وزارة التعليم Answer the questions. 1. What do you need to do before you buy a car? 2. What are two things you need to check? 3. What is the most important thing you need to do when shopping for a car? 4. Where do you need to test drive your car? 5. What should you have a mechanic do? 6. What do you need to keep? Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 315 Unit 9 315 30/4/24 2:05 AM
9 Complaints, Complaints 316 H You bought these items over the Internet. When they arrive at your home, something is wrong with each one. Write what is wrong. shoes 1. pants 2. memory stick 3. TV 4. shirt 5. sunglasses 6. jacket 7. hair dryer 8. novel The shoes are too big. I Write short replies to your friends' emails. Use need + to be or get/have + a past participle. Reply Reply to all Forward Delete To: Subject: student@megagoal.com help! computer crash! Hi, Reply Reply to all Forward Delete To: friend@megagoal.com Subject: need help for job interview Hi, I'm in big trouble. I have to submit my science paper tomorrow and my new laptop has crashed! Can you believe it? Why does this have to happen now? I don't know what to do. Help! I have an interview for a summer job at the library in the morning and my jacket sleeve is torn. This is the only conservative jacket that I have. I don't want to miss the interview, but I want to look presentable. Should I buy a new jacket? I'm not sure any stores are open now. Any ideas? Unit 9 وزارة التعليم Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 316 30/4/24 2:05 AM
9 Complaints, Complaints J Write as many words as you can in the organizer about the picture. Use the words to tell the complaints of one of the men. Write the other man's answers. 1. Complaint: Answer: 2. Complaint: Answer: 3. Complaint: Answer: وزارة التعليم Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 317 Complaint Answer Unit 9 317 30/4/24 2:05 AM
9 Complaints, Complaints K WRITING You work for the L.L. Electronics Company. You received a letter from Mr. Bell. He bought one of the items. below. It was damaged when he received it in the mail. Write him a letter apologizing for the situation and explain what he should do next. Use the chart to help you take notes and organize your thoughts. computer mouse computer keyboard cell phone laptop case digital camera memory stick 318 Unit 9 والله العليم Item Mr. Bell bought Complaints about the item Your explanation about what to do Dear Mr. Bell, Reply to a complaint Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 318 30/4/24 12:05 AM
L Read the conversation and complete the gaps with: already, yet, just. Sylvia: So, Karen, has your nephew left (1.) Karen: Yes, Greg has (2.) long last! Sylvia: How long did he stay? Karen: (3.) ? gone. At three months. He was 9 Complaints, Complaints doing a research project here at the university. When he arrived, I said, “Make yourself at home." And he did just that. Sylvia: But he seemed like such a nice young man. Karen: Oh, he is, and I was happy to help out. The trouble is that he took over our house. He used our things and never put them back. He never cleaned up after himself, and I've never seen anyone eat so much! One day I walked into the living room, and there was Greg eating and making a mess, with his feet on the furniture... Sylvia: That's a bit much, isn't it? Karen: That's what I thought. And to top it all off, he hasn't called us (4.) "thank you"! But my sister (5.) has to say apologized for his behavior... M Answer the questions. Write full sentences. 1. What can't you stand doing? وزارة التعليم 2. What kind of impolite behavior drives you crazy? 3. How does impolite behavior affect other people? Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 319 Unit 9 319 30/4/24 2:05 AM
9 Complaints, Complaints N Complete the sentences. Use the correct object pronoun: me, you, him, her, us, or them. Each object pronoun can be used once, more than once or not at all. 1. He wants to complain about the service at the restaurant. He's going to email 2. Her grandparents are upset that Noura hasn't visited. She's going to visit 3. I don't want to ask my neighbors. I don't know 4. We want to come to your graduation. Don't forget 5. I'm going to be at home tonight. Please call 6. Please listen to me when I'm talking to O Unscramble the sentences. 320 Unit 9 وزارة التعليم 1. my / to call / need / I / friends 2. running his car / complains / the cost of /about/ Ali often 3. snacks/to buy / you / Do/ need? 4. like/laptop / He/ to share / doesn't/his 5. don't an invitation / need / We / to send 6. him Faris / the elevator door / asked/to/hold/open Ministry of Education 2024-1446 MG_01_COMBO_TEXT_2024.indb 320 12. 30/4/24 2:05 AM